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Online Catalog Return Policy

View In-Store Return Policy

Return Policy

• If you are not completely satisfied with your purchase you may return your item(s) to us within 30 days.
• Items returned must be in sellable condition. Opened or used merchandise can not be returned.
• If you have received damaged, broken, or defective merchandise please contact Customer Service at 1-800-888-0321 before returning the item(s).
• Please allow up to 2 weeks for your return to be processed and credit issued.
• You will receive a refund for the purchase price of the item and applicable sales tax. Credit will be issued to the credit card used at the time of purchase.
• Shipping and handling charges will not be credited unless the reason for the return is our error.
• Hobby Lobby Stores can not accept returns for purchases made online.
• We are unable to accept returns on opened software or electronic devises such as the Cricut Gypsy.

How to return merchandise

• Please complete the return form included with your shipment and return to:
  
  Shop Hobby Lobby
  Attention Customer Service
  7717 SW 44th St
  Oklahoma City, OK 73179
  
  
• Please allow up to 2 weeks for your return to be processed and credit issued.
• Hobby Lobby Stores can not accept returns for purchases made online.

Exchanging Items

• Place an order online for the new item(s).
• Return the unwanted item(s) to us for a refund.